Frequently Asked Questions

The Lake Norman Plumbing team is here to provide easy-to-understand answers to your plumbing questions and lead you through the basics of common repairs. Punctured drains and damaged garbage disposals are just the tip of the plumbing iceberg. Let’s plunge into the most frequently asked plumbing questions.

We are available 24 hours-a-day, 7 days-a-week to assist you. Whatever the problem, you can call Lake Norman Plumbing to get the job done.
This covers our drug screened and background checked plumber and a completely stocked vehicle to come to your home and assess your situation. The plumber will then present you with options and exact prices from our StraightForward Pricing guide for answering your problem, which saves you money.
We highly recommend scheduling an appointment with our Lake Norman Plumbing experts rather than attempting to clean drains yourself. Many homeowners use harsh chemical drain cleaners that don’t eliminate build-up entirely, causing worse clogs shortly afterward. Homeowners also try using store-bought drills to snake their drains, but these tools are ineffective in an amateur’s hands. You should rely on a professional plumber to manage drain cleaning in your home to ensure that backed-up and clogged drains are completely restored to full working order.
Water leaks can be tricky to find and diagnose, especially for the ordinary homeowner. It’s important to keep your eyes out for warning signs that may show a water leak. Some common signs include spots of mold and mold growth, wet patches in your yard or around your property, water damage spots on your floor, ceiling, or walls, and sudden jumps in your water bill. If you suspect a water leak is present in your home, call our team of skilled plumbers at Lake Norman Plumbing immediately.
Your water heater is one of the most essential appliances in your home.  You should replace it every 8 to 12 years.
  • We will interact only with the plumbing materials that we came to work on.
  • Our technicians will wear masks and gloves.
  • We request a MINIMUM safe distance of 6 feet for any human interaction necessary.
  • Pets must be isolated. Please keep cats and dogs from contacting us. Our technicians will not enter the house until all pets are restrained.
  • Necessary conversations can be had by cell phone at a safe distance whenever possible.
While every plumbing problem should be taken care of as soon as possible to limit damage and additional problems, certain issues should be considered emergencies and treated right away by a professional plumber. You might be facing a plumbing emergency if you aren’t getting water from any of the taps or fixtures in your home, if a pipe has ruptured, or if you have multiple backed-up drains within your plumbing system. Lake Norman Plumbing offers 24/7 service, so don’t hesitate to call us when you have an emergency on your hands!
You may want to investigate to see if a toilet is leaking. Check the water level in the tank to see if the water is overflowing into the overflow pipe. This is the pipe in the middle of the tank which has a small tube connected to it. In the event, water is flowing into the overflow pipe, adjust the fill valve to stop the flow approximately one inch below the top of the overflow tube or to the water level mark stamped on the side of the tank. Recurrent maintenance by a plumbing professional will assure proper performance.

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